How long will it take for my online order to arrive?
For standard delivery within Australia we use Australia Post Express service. For international deliveries we use DHL. All orders are dispatched after two business days except during an Outlet sale or a sale period. Please note we cannot deliver international orders to PO Boxes or Parcel Lockers. Delivery is made during normal business hours to residential or business addresses. Please be advised that during an Outlet sale or a sale period your order may not be dispatched for 10 business days.

Australian Delivery timing

Standard – allow 5-7 working days (from time of dispatch)
International Delivery timing

New Zealand – allow 3 working days (from time of dispatch)
Rest of the World – allow 5 working days (from time of dispatch)
If your parcel cannot be delivered for some reason, our courier service will leave a calling card for you to reschedule your delivery at your convenience. Should your item not arrive within the estimated delivery time please contact our customer service team.

If you enter an incorrect address during checkout Wilson is not liable for any delay or if the item does not arrive to you. Where an incorrect address is entered parcels are usually returned to sender. We will make every effort upon the parcel being returned to us to re-label and re-dispatch however Wilson cannot be accountable for any delays which are incurred during the transit/delivery period. Please note there will be an added delivery charge to resend your item(s) to the correct address.

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Australia. Victoria. PO Box 2157, Brighton 3186